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Desktop Engineer in Bloomington, IL at Afni, Inc

Date Posted: 8/19/2018

Job Snapshot

Job Description

Afni is hiring a Desktop Engineer who is responsible for installing, configuring, and maintaining hardware and operating systems of physical and virtual desktops in support of business requirements. Will perform software installations and upgrades to operating systems and specific layered software packages. Also will create/maintain desktop images and conduct routine hardware and software audits of workstations to ensure compliance with established standards, policies, and configuration guidelines. Provide status reports, problem summaries, and project status to supervisor as required.

What you will be doing:

  1. Perform system software and hardware upgrades and changes; including planning, scheduling, testing, and coordination. 
  2. Perform operational, project, and support tasks with little to no supervision, while meeting or exceeding SLAs and performance expectations. 
  3. Monitor, measure, and test currentnew infrastructure products and services. 
  4. Develop and ensure deployment documentation such as design and environment specifications, user and technical manuals, and process documentation. 
  5. Identifies deficiencies of both technical issues and business processes, elevates risk to team lead and/or reporting management, and propose innovative solutions. 
  6. Work alongside business operations teams, project management teams, and additional IT teams to coordinate work efforts and establish processes.

What you will need:

  • Associate degree in Computer Science or similar field. Bachelor degree preferred.
  • Three to Five years experience in the field of Desktop Engineering required.
  • Citrix Xendesktop, Citrix Xenapp, and VDI preferred.
  • Citrix Certified Engineer -- Virtualization is preferred.
  • Microsoft SCCM, or MDT experience required.
  • Microsoft SCEP Experience preferred.
  • Knowledge of and experience with:
  • Application packaging standards
  • Image management standards including Windows 7/Windows 10
  • Security hardening technologies and concepts
  • Active Directory group policy standards
  • Networking concepts (DHCP, VLANs, ACLs, Firewalls, etc)
  • Experience with project management and process improvement preferred
  • ITIL concepts and processes (change management, quality testing, SLAs)
  • Engineer experience: research, analysis, planning, and implementation.
  • Ability to handle multiple tasks and changing priorities is mandatory.
  • Demonstrated strong verbal and written communication is mandatory.
  • Demonstrated strong organizational skills and ability to handle shifting priorities.
  • Team player with positive attitude and high energy level.
  • Able to participate in after-hours on-call activities.


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