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Enterprise Service Administrator in Quezon City at Afni, Inc

Date Posted: 11/9/2018

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Commonwealth Ave. Diliman Commercial Complex
    Quezon City
  • Job Type:
  • Experience:
    Up to 3 year(s)
  • Date Posted:
    11/9/2018

Job Description

The Enterprise Services Administrator conducts, maintains, troubleshoots and makes proactive business recommendations including purchasing for all AFNI training systems including but-not-limited-to ALPS, Teamwork.com, and SharePoint programs within Afni. Administrator will work with various levels of leadership within Training, Operations and Performance Development, External Vendors and instructors in the coordination, creation, administration, of said systems

Essential Functions and Responsibilities:

  1. Facilitates testing and troubleshooting of all systems including but not limited to: ALPS and future training systems in order to provide input for future direction and company purchases.
  2. Primary point of contact for all implementation of dashboard reports with Tableau; explores additional reporting tools for use within the ALPS system with the premise of proposing future focus in collaboration with the CCSBI team.
  3. Attends ALPS release calls and skills training. In an effort to mediate change will test and troubleshoot updated in Pilot and communicate updates to key stakeholder teams to drive proactive business decisions.
  4. Designs and develops custom webpages to work with or within the LMS environment.
  5. Primary point of contact for ALPS administration issues; explores, recommends, and makes independent decisions on changes and other ways to integrate and use the ALPS system.
Requirements
  • HS diploma required. Some post-secondary education is preferred
  • One to three years of experience leading classroom or supplemental training
  • Excellent verbal and written communication skills
  • Advanced knowledge of Excel and other MS Office programs
  • Basic computer knowledge helpful; HTML programming a plus
  • Ability to manage multiple tasks simultaneously and meet tight deadline
  • Ability to work independently in a WAH environment