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Inbound Web Chat Customer Service Representative $12 hourly + bonus in Bloomington, IL at Afni, Inc

Date Posted: 1/9/2019

Job Snapshot

Job Description

Afni is a leading global customer service provider that's been around for more than 80 years. We have a fun and inclusive team in Bloomington, one of our most important locations, where you will work onsite, can make friends, do meaningful work and start or grow your career -- we love to promote from within! As an Inbound Customer Service Web Chat Representative, you'll help customers choose the best cell phone gear, find the wireless plan that best fits their needs, and answer their account questions. You just need to enjoy helping people and have some basic computer experience -- we'll train you on the rest!


What do you get?
  • $12 hourly + a realistic bonus program to extra per hour!
  • A full-time schedule, 40 hours per week, with flexible options.
  • Fully paid, full time training -- we'll teach you everything you need to be great!
  • Overtime opportunities paying $18 per hour when you want to earn extra money.
  • Annual performance reviews with opportunities for pay raises.

Plus, Some Great Benefits!

  • Seven paid holidays.
  • Two weeks of Paid Time Off (PTO) earned during your first year.
  • Medical insurance with premiums partly paid for by the company ... dental and vision coverage, too!
  • College tuition reimbursement up to $3,000 annually. We'll work with your school schedule!
  • Advancement opportunities. most of our leadership team and office staff started as a CSR!
  • Free beverages and snacks.
  • Contests and drawings where you can win prizes.
Requirements
Minimum Requirements:
  • Can pass a typing test
  • Are a good multi-tasker. Our webchat representatives usually interact with 2-3 customers at a time.

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