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Offline Customer Service Associate in Bloomington, IL at Afni, Inc

Date Posted: 8/30/2018

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    1310 Martin Luther King Junior Drive
    Bloomington, IL
  • Job Type:
  • Experience:
    Greater than 15 years
  • Date Posted:
    8/30/2018

Job Description

We are hiring full and part time Offline Customer Service Associates in Bloomington, Illinois to review information for accuracy and process data entry requests using multiple computer systems. Are you ready to be successful, advance your career, make friends, and do meaningful work that makes a difference to people? Join our team and fuel your passion for work and life.

RESPONSIBILITIES 

As an Offline Data Entry Representative, you'll:

  • Work in our contact center and interact with our client-program teams.
  • Use multiple computer and online systems to make updates, investigate customer accounts, and troubleshoot issues.
  • Complete data entry requests quickly and with high accuracy.
  • Listen, understand, and take quick action. Like all of us, our clients and our teams want someone to listen and help solve their problems. You'll do both.
  • Stick to your schedule, show up for work on time, and get engaged with our company's culture and activities. The more you invest in your career, the more it gives back to you.

When you join Afni, we will:

  • Instantly make you part of our global family of diverse people focused on making really good customer experiences happen.
  • Start you off with an hourly pay, above the minimum wage.
  • Give you ways to earn more every single month through bonus and incentives.
  • Show you a clear path and provide the tools you need to earn more responsibilities and promotions.
  • Offer you the benefits you'd expect, plus some surprise perks you'll love.
  • Provide flexibility around student school schedules.¬†
Requirements

Bring it. You're qualified if you:

  • Are at least 18 years old
  • Have a high school diploma or GED
  • Have more than 2 months experience doing similar work with accuracy and efficiency.
  • Can use a computer and navigate the web.
  • Have accurate and fast typing skills.
  • Know basic math, including addition, subtraction, multiplication, and division (by memory, hand, or using a calculator).
  • Think and communicate clearly and logically.
  • Have a naturally positive attitude.
  • Are ready to be part of a team and contribute to Afni's success.
  • Can pass a drug test and criminal background check.
  • Are legally eligible to work in the United States.

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