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Support Subrogation Representative - Bloomington, IL in Bloomington, IL at Afni, Inc

Date Posted: 2/13/2019

Job Snapshot

Job Description

Afni is hiring a Subro Support Representative who will provide operational support to the Subrogation Department and its clients and on behalf of consumers. Representatives will be responsible for processing information according to laws, regulations, and client guidelines resulting in appropriate actions on behalf of consumers and accurate information being provided to clients and other departments.

What you will be doing:

Primary responsibilities

* Contact Insurance companies via phone
* Review files for relevant information
* Setup claims with Carriers
* Request denial letters as needed

Additional responsibilities include, but are not limited to:

* Process inbound correspondence by scanning, indexing, and taking appropriate action
* Data entry of new file placements
* Processing new or updated claims, releases, or notices
* Perform mailroom functions and take client or customer phone calls
* Document accounts appropriately
* All functions require knowledge and understanding of Afni and client guidelines, good decision making, and good judgment.
* Understand and utilize all Afni and client software and computer equipment to accurately and efficiently track and record all activity related to customer/client functions. Software includes, but is not limited to, Microsoft Office, Intelec, SCP, Filenet, NuVue, and division-specific applications.
* Respond to internal collector or coach requests.


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